Privacy Policy

Last updated: May 2026

1. Controller

The controller responsible for the processing of personal data on this website is:

KBK Europe GmbH
Steinstr. 29-31
40210 Düsseldorf
Germany
Managing Director: Ichiro Ogura
E-mail: info(at)kbkeurope.de

If you have any questions regarding the processing of your personal data, please contact us using the contact details above.

2. Personal Data We Process

We may process personal data that you provide to us or that we obtain in the course of our business activities, including:

  • name, company name, department and position;
  • business contact details, such as e-mail address, telephone number and business address;
  • information submitted through inquiry forms or download forms;
  • information exchanged in business communications;
  • information obtained at exhibitions, through digital platforms or in ordinary commercial transactions;
  • technical information generated when using our website, such as IP address, browser type, access date and time, and pages visited.

3. Purposes and Legal Bases

We process personal data for the following purposes:

  • responding to inquiries;
  • providing requested downloads and related follow-up communication;
  • following up after downloads, exhibitions or other business interactions;
  • proposing products, services or business solutions relevant to your business needs;
  • conducting and managing commercial transactions, mainly between Japan and Europe;
  • complying with legal, tax, accounting, customs or regulatory obligations;
  • operating and securing our website.

The legal bases for processing are:

  • Art. 6(1)(b) GDPR, where processing is necessary for contract-related or pre-contractual measures;
  • Art. 6(1)(c) GDPR, where processing is necessary to comply with legal obligations;
  • Art. 6(1)(f) GDPR, based on our legitimate interest in conducting and developing B2B commercial relationships and operating a secure website.

4. Forms and Service Provider

We use Brevo (https://www.brevo.com) for inquiry forms and download forms on our website.
When you submit information through these forms, the data you provide may be processed by Brevo on our behalf for the purpose of receiving, managing and responding to inquiries or download requests.

5. Sharing of Personal Data

We may share personal data where necessary with:

  • KBK group companies, including our Japanese headquarters;
  • customers, suppliers, manufacturers, distributors and other business partners;
  • logistics providers, customs brokers and other trade-related service providers;
  • IT, hosting, website and form service providers;
  • professional advisors and public authorities, where required.

We do not sell personal data.

6. International Data Transfers

As we conduct business mainly between Japan and Europe, personal data may be transferred to or accessed from countries outside the European Economic Area, including Japan.
Where required, we will use appropriate safeguards for such transfers in accordance with applicable data protection laws.

7. Cookies

Our website uses cookies and similar technologies.
Details of the cookies used on this website are provided in our Cookie Declaration generated through Cookiebot:
[Insert Cookiebot Cookie Declaration URL]
Non-essential cookies are used only where legally permitted, for example based on your consent.

8. Retention Period

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Subject to applicable data protection laws, you may have the right to:

  • request access to your personal data;
  • request correction or deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • request data portability;
  • withdraw consent at any time, where processing is based on consent;
  • lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, please contact us at:
info(at)kbkeurope.de

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website.